19-09-2011, 08:19 PM
Service based business can be the most difficult in which to measure profitability. All kinds of issues can impact the difference between what is charged to a client and the cost of delivering the service.
The most challenging types of services are those engagements that are ‘fixed quote’, involving a ‘scope’ of services. These are becoming more prevalent as clients become savvy and there is more competition.
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